We will like you to go through our every policy in order to understand the basics under which we operate as it will help you get the best our of us. Below is a detailed explanation of each of our policies ranging from sales policy, shipping, farm & product support, and more…
We also offer preSales and after-sales support and ensure that all products reach their destination even after leaving our facility. (This only apply only if you choose Weed Strains UK as being responsible for products until they ship out) in which case we take responsibility for your product from when it is paid for until you confirm it is in your hands.
Discrete Mailing..Firstly, when shipping we consider security so all packages are triple-sealed with silicon paper making them airtight and smell locked and therefore 100% safe for mailing, All orders from within or Out the UK are shipped from local farms in UK, we ship with priority mails and same-day deliveries for Express order although the might be a price difference.
All orders within Europe are mailed as regular mails with UK Mail, PostNL, or Marble Logistics and takes between 2-3 depending on package destination. Note that all packages are provided a tracking number to enable customers to keep track of their parcels while on transit until it gets to them
Farms Support…The Weed Strains UK team is seriously concerned about the future of the cannabis industry and therefore in our own way contribute to ensuring the survival of this industry”s future by providing free seeds to all interested and potential growers and anyone interested in growing the plant. All customers whose orders are equal to or above £ 500 are eligible for free seeds and the quantity of seeds given out depends on the quantity in stock and that present time and your willingness and passion in growing the herb. However, we may send a representative from time to time (usually after 3 months) to see how good the process is in order to decide whether to extend to financial support or discontinue all forms of support. Note that we are open to the partnership from any grower who proves to be a strong supporter of the cannabis industry
We know you are worried and concerned about your money and where you put it into, don’t worry about that’s why we back every sale with a 07-day money-back guarantee. If you don’t like the product, if it just doesn’t work for you, return it. Within 07 days of receipt, products purchased from us may be returned for any reason. However, this does not cover shipping fees (usually £ 10) as such payments are not made to us but directly to the courier company. We know what we give you and we trust all our products hence we take pride in guaranteeing you knowing the products we best serve you.
We at Weed Strains UK understand that if we will have to keep a long term business relationship with our customers then we will need to go beyond product sales and extend a helping hand in product support and as a result, we offer product support right till the end of consumption. All first orders come along with our leaflet in which we have support articles on topics like how to roll a joint, cannabis and fitness, cannabis and cancer, cannabis, and stress relief best strains for me, Indica and Sativa and more.
All these articles carry detailed instructions and will help all newbies understand how to use each product for the various topics listed above. In addition, if you ever find it difficult to understand the above-mentioned articles. Our Policies, just prefer live support over the phone then do not hesitate to CONTACT US as we are always there to help.